If the backup has to be recovered from, how quickly can access be provided to the recovered system?

If the backup has to be recovered from, how quickly can access be provided to the recovered system?

Taken from this site: Alloy Service Levels

Recovery Point Objective (RPO)

As we perform full database backups for Alloy every evening, we can support a Recovery Point Objective of 24 hours.

Recovery Time Objective (RTO)

Our Recovery Time Objective is 4 working hours. Working hours are 08:00 to 18:00 Monday to Friday BST/GMT as applicable.